Important: KiNDERSAURUS .IN cannot refund/credit/replace an order after 10 days from the original purchase date. If your order arrives and you notice a shortage, damages or an error, you must report it within a maximum of 5 days from when the order was expected to be delivered. Be sure to select the Order Issue subject line option. Please include your order number, contact information, as well as a brief description of the issue. Should you be reporting damages, please include pictures of the damages along with the title(s) affected – we will be happy to assist you further. KINDERSAURUS.IN has the right to restrict or disallow returns at our discretion.